Refund policy

If you experience a minor issue with our products:

• We can repair them free of charge. 

If there is a Major problem with our item, you are entitled to:

• Ask for a refund or replacement and to have the problem rectified in a reasonable time. 

When returning a product, it is the customer’s responsibility to cover any postage or transportation costs. If a major problem is confirmed, you are entitled to recover reasonable postage or transportation costs from us.

Consumer guarantees and refunds DO NOT apply if:

• Received what you asked for but simply changed your mind
• Found it cheaper elsewhere
• Decided you did not like the purchase or had no use for it
• Change of circumstance
• Changed your mind on design after it was manufactured
• Misused the product in any way that caused the problem
• Knew of or were made aware of any faults before you bought the product